1. Terms of website use (“terms of use”)

This page and our website content tells you the terms of use on which you may make use of our website thelulus.com.au (“our website”). Please read these terms of use carefully before you start to use our website. By using our website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our website.

2. Our website

We have designed our website for people who are in Australia. If you are not in Australia when you access this site, you are entirely responsible for abiding by the laws of the country you are in. Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice. We will not be liable if for any reason our website is unavailable at any time or for any period. If you fail to comply with any of the provisions of these terms of use we reserve the right to disable any user identification code or password, whether chosen by you or allocated by us.

3. Intellectual property rights

All rights including copyright, design and trademark rights in this website are owned by The Lulus Pty Ltd. You must not use any part of the materials on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

4. Our liability

We reserve the right to change, modify, remove or substitute without notice any information shown on our website from time to time. Prices and availability of goods are subject to change. The Lulus Pty Ltd does not control or endorse any third party websites, and is not responsible for the availability or content of any third party websites available via our website through a link. Nor is The Lulus Pty Ltd responsible for any services or product you buy through such websites.

The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Commentary and other materials posted on our website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents.

5. Privacy Policy

We process information about you in accordance with our Privacy Policy. By using our website, you consent to such processing and you warrant that all data provided by you is accurate.

At thelulus.com.au, your privacy is our priority. The information we collect about you when you register is used to process your orders and to provide a more personalized experience on our site. We only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998). We will not send out any unsolicited emails, neither will we pass on your details to any third party without first gaining your explicit consent.

If you have chosen to receive our newsletter or have bought from us previously we may email you from time to time with news about thelulus.com.au, which may include promotional offers and details of new products. All emails give the option to be removed from our email list, you can also request to be removed at any time by contacting irene@thelulus.com.au

Once you have registered with thelulus.com.au, you may correct/update your personal information by clicking on the ‘My Account’ link. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, please contact irene@thelulus.com.au.

6. Items purchased via our website

Contracts for the supply of goods formed through our website or as a result of visits made by you are subject to our Shipping & Returns Policy.

7. Shipping & Returns Policy

In the unlikely event that you are not happy with your item, please return it to us within 30 days (with all tags still attached) and we will promptly arrange for a refund or replacement. Please note that initial and return postage costs are not included.

8. Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.